Execution

Outsourcing an entire tele channel

Outsourcing a tele channel is a good option for companies that fall under any of these categories:

• Not enough office space to accommodate the channel
• Not enough human resource staff to handle hiring and maintaining staff required
• Shortage of skilled talent in local area
• Inexperience in creating and operating a tele channel
• Existing challenges with retention and employee satisfaction
• Technology concerns in maintaining a tele channel
• Currently have a tele channel that is too costly, or not effective

In order to benefit from all of our experience this option is the best choice.

Outsourcing Management

We understand that it is not always possible to outsource an entire tele channel, sometimes the difficulty for a sales organization is not necessarily the human side of the business but with the lack of knowledge and experience required to operate a tele channel. In these cases our Outsourced Management program is a perfect alternative. Briand, Harrison & Associates will provide you with a qualified and trained manager that will reside at your location. Our manager will be employed by Briand, Harrison & Associates and will handle all of the responsibilities required of a manager in your organization, the difference is that manager will report to us on the challenges and successes of the tele channel and will have access to all of the intellectual property of Briand, Harrison & Associates.

Ongoing support from us will be received on an ongoing basis and additional training, based on the recommendations from the manager will be made by us to the employees of the tele channel. This options gives our clients the control they desire over hiring their own staff, which we will also assist with if required, but also grants them the security that the program is being run by someone who knows what is required to make the channel successful.